This was my first storage locker auction that I have ever won. I did not know what to expect or exactly what I needed to do. Lockerfox took care of everything. They provided all of the information needed to successfully pick-up the contents of the locker and exactly how to go about accomplishing that task. They also provided helpful tips to make it a smooth and pleasant experience. Afterwards, Lockerfox followed up to make sure everything was taken care of. I look forward to working with the fine folks at Lockerfox in the future!