I was cleaning out a unit I bought at auction and the desk folks were very helpful with getting me into the unit after showing my ID and paying for the said unit, even let me stay a little late loading. And after I was done, we walked to unit for inspection for deposit, and she was pleased. We talked about the place being so clean and looking like new, and she said it's been here for awhile now that I was impressed. The people I met that are working there were all curteous and friendly. 2 thumbs up!!